Ideas, observations, and lessons from the blind spots between people and systems
When something goes wrong, it’s easy to focus on who is responsible. Accountability matters, but stopping there can prevent an organization from understanding why the failure happened in the first… Read More
Warning signs can seem obvious in hindsight. In the moment, assumptions, normalization, incomplete information, and organizational blind spots can make them easy to overlook. Article 7 of the Vigilant Frameworks… Read More
One incident may be isolated. A pattern tells a different story. Article 6 of the Vigilant Frameworks series explores why professionals need to look beyond individual events and examine what… Read More
Article 5 examines how technology has created new ways for abuse, harassment, stalking, surveillance, and coercive control to occur. It explores why professionals need to consider digital risk alongside physical… Read More
Article 4 examines what can happen when organizations fail to connect small warning signs, recurring concerns, and seemingly unrelated incidents. It explores how information silos, inconsistent documentation, and an incident-by-incident… Read More
Article 3 explores why organizations can miss significant risks when they treat every incident as an isolated event. It focuses on connecting information, recognizing recurring behaviors, asking better questions, and… Read More
Article 2 examines why documentation is far more than paperwork—it is a critical tool for preserving facts, connecting events, identifying patterns, and supporting better decisions. It explores how timely, objective,… Read More
Article 1 challenges the question, “Why didn’t they leave?” and examines how focusing on a victim’s decisions can cause professionals to miss the larger pattern of coercion, control, isolation, and… Read More